Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Last updated: September 8, 2025
We stand behind the quality of our products and want you to be satisfied with your purchase. If you’re not happy with your order, we offer a straightforward return process.
30-Day Return Window
You have 30 days from the date you receive your order to request a return.
To qualify for a return, the item must meet the following conditions:
- Unworn and unused
- In the same condition you
received it - Tags intact and original
packaging included - Accompanied by proof of purchase
(e.g., order confirmation).
How to Start a Return
- Email us at covar1mg@outlook.com to request a
return. - If your return is approved, we’ll
email you with return instructions and a return authorization number.
Important: Returns sent back without prior authorization will not be accepted or
processed.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong item, contact us within 7 days of receipt. We will make it right.
Exchanges
We do not process direct exchanges. If you'd like a different item or size, please initiate a return, and once accepted, place a new order.
Are any purchases final sale?
Non-Returnable Items
The following items are final sale and not eligible for return:
- Sale and clearance items
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Your order will ship within 3-5 days from the time we receive the order.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value. All orders are produced within the United States
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.